My Dress Edit©
Women’s Business Casual & Formal
Designer & Contemporary
Shipping & Handling Policy/Order Cancellations
At this moment, we offer shipping to Canada, The U.S, U.K, Ireland, Scotland, Wales, Netherlands, Germany, Finland, Norway, Sweden, Denmark, Austria, France, Italy. This includes all Canadian provinces and territories, and all American states – excluding Alaska, Hawaii and U.S territories. Standard shipping usually takes 2-10 business days to complete, with a 1-3 business day(s) handling time.
You will initially receive an email confirming your order, followed by a second email with the parcel tracking number# and shipping information during handling time. Here is a link to track your parcel: Track Your Parcel
At times, it is possible to have two or more separate packages/parcel tracking numbers.
We do not process or ship orders on weekends or major U.S. and Canadian holidays.
Current shipping services: USPS, UPS, FedEx, DHL
Although order shipping from MyDressEdit.Com to the customer is free, return shipping fees from the customer to MyDressEdit.Com are the customer’s responsibility.
Order Cancellations
If you complete an order, and then decide you want to cancel it, the order can successfully be cancelled only if it has not left one of our warehouses for shipping. If the package has left the warehouse, then you will need to wait until it has reached your destination, and then you can return the package back – (You can start your return at this link here) . This will need to be done within the normal 5-day return policy – see Returns & Refunds Policy link here.
Although shipping to the customer is free and complimentary, if the customer wants to return an item, it is the customer’s responsibility to pay for the return-shipping when returning an item. For any other inquiries please visit the Customer Care Page link, here.
Quick Links
180 Bloor St. West
Toronto, ON
M5S 1T6
Email: customercare@mydressedit.com
Phone: 1(844)373-7702 Monday-Friday
Eastern Time Zone 10 am – 4 pm
MyDressEdit.Com© 2022